Privacy
Policy
Effective Date: 29 June 2025The First Hello respects your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, subscribe to updates, or purchase from us.
What We Collect. When you visit our site or engage with us, we may collect:
Personal Information: Your name, email address, shipping details, or other information you voluntarily provide through forms, email subscriptions, or purchases.
Usage Data: Information about your device, browser, IP address, and how you use our site (via cookies and analytics tools like Google Analytics).
Purchase Information: If you buy something from us, we may collect transaction details (processed securely via third-party services like Stripe or PayPal).
How We Use Your Information. We collect this information to: Send newsletters and project updates (only if you’ve opted in), respond to inquiries or customer service requests, fulfil purchases and manage orders, improve our website experience through analytics, keep our community informed and inspired by our work.
Sharing Your Information. We don’t sell or rent your information. We may share it with trusted third-party services who help us run our site (like email marketing providers or payment processors), but only as necessary and in line with this policy.
Cookies. Yes, we use cookies — tiny data files stored in your browser — to help our site run smoothly and understand how people are using it. You can disable cookies through your browser settings if you'd prefer not to use them.
Email & Marketing. You’ll only receive marketing emails from us if you’ve opted in or are a past or existing client. You can unsubscribe at any time using the link at the bottom of any email we send.
Protecting Your Data. We take appropriate steps to protect your information and keep it secure, but no method of transmission over the Internet is 100% foolproof. We use reputable platforms and security practices to keep your data safe.
Your Rights. You have the right to access, correct, or delete any personal information we hold about you. If you’d like to make a request, just reach out at hello@thefirsthelloproject.com.
Changes to This Policy. We may update this Privacy Policy from time to time. Any significant changes will be posted here, with a revised effective date.